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Understanding the utilization of preventive health services for non-communicable diseases: a qualitative study with community members and family physicians | BMC Primary Care

Understanding the utilization of preventive health services for non-communicable diseases: a qualitative study with community members and family physicians | BMC Primary Care

Understanding the Utilization of Preventive Health Services for Non-Communicable Diseases

Non-communicable diseases (NCDs), which include chronic illnesses such as heart disease, diabetes, and cancer, represent a significant and escalating public health challenge. As the prevalence of these conditions continues to rise globally, the importance of preventive health services has become increasingly recognized. This report synthesizes insights from a qualitative study published in BMC Primary Care, which explores the utilization of preventive health services among community members and family physicians in Istanbul.

Participants’ Characteristics

The study involved 29 participants (21 women and 8 men) with an average age of 45, spanning from 28 to 63 years. Among these participants were five family physicians and others who had the potential to seek healthcare services. A key finding was that some individuals had never accessed preventive healthcare services related to NCDs, despite their theoretical ability to do so.

This study categorized participants based on their engagement with preventive care, ensuring a diverse representation of experiences and perspectives. For instance, while six participants had not utilized preventive services, they were included to capture a broader understanding of barriers and motivations related to healthcare access.

Barriers to Utilization of Preventive Services

The study identified two primary themes: barriers faced by community members and perspectives of physicians regarding preventive healthcare.

1. Lack of Knowledge

Many participants expressed a lack of understanding about the necessity and availability of preventive health services. A common sentiment was the idea that they should seek healthcare only when symptomatic:

“If I’m not in pain, why would I see a doctor?”

This belief highlights a critical misunderstanding of preventive care, where proactive health check-ups could actually avert serious health issues. It emphasizes the need for educational campaigns that advocate for regular check-ups, especially in families with a history of chronic diseases, which participants deemed essential for early detection and intervention.

2. Misperceptions

A significant misperception noted was the association of preventive services with socioeconomic status. Many believed that such services were exclusive to private hospitals and thus out of reach for lower-income individuals.

“…some individuals struggle just to buy bread for their families.”

This notion reinforces the stigma surrounding healthcare access and illustrates how socioeconomic factors can impede the pursuit of necessary services.

Patient-Doctor Communication and Trust

Effective communication between patients and healthcare providers is crucial for enhancing healthcare access and treatment adherence. Participants emphasized the need for family physicians to engage with their patients on a personal level:

“If they can’t establish communication with their patients, they won’t be able to provide proper follow-up.”

Trust between patients and physicians is foundational for successful healthcare interactions. Many participants expressed skepticism about traditional medical practices, leading some to seek alternative treatments due to a perceived lack of efficacy in conventional approaches.

Perspectives from Family Physicians

Family physicians acknowledged numerous barriers to providing optimal preventive health services in community health settings.

1. Systemic Barriers

Many physicians pointed to systemic issues, such as patient quotas that prioritize quantity over quality of care.

“If the system… mandates that a doctor must see 70 patients… the doctor will prioritize meeting that quota.”

This pressure can detract from the quality of care delivered, emphasizing an urgent need for systemic reform to allow for personalized, holistic health management.

2. Lack of Awareness and Training

Physicians also noted a gap in awareness of the full spectrum of preventive services they could offer. Many felt inadequately trained and expressed a desire for more educational opportunities to build confidence in their capabilities.

“There is a general lack of awareness regarding the full range of capabilities that family physicians possess.”

Moreover, they stressed the importance of inter-professional relationships, demonstrating that collaboration with specialists and healthcare professionals in other disciplines is crucial for comprehensive patient care.

Coordination of Care

Family physicians highlighted the necessity of an effective referral and coordination system to facilitate seamless patient care. Many noted the absence of formalized referral pathways, which hindered comprehensive care management of patients with chronic diseases.

One doctor illustrated this by indicating a need for collaboration beyond healthcare institutions:

“Chronic diseases cannot be addressed solely at the primary care level. Various stakeholders… including workplaces, urban environments, and municipalities, play a role in this context.”

Strategies for Improvement

The findings of this study suggest several strategies to enhance the utilization of preventive health services for NCDs:

  1. Education and Awareness: Develop targeted public health campaigns to raise awareness about the importance of preventive health care, focusing on dispelling myths associated with illness and healthcare access.

  2. Strengthening Patient-Physician Relationships: Encourage family physicians to invest time in building trust with their patients, enhancing communication and ensuring patients feel valued when seeking care.

  3. Systemic Reforms: Advocate for policy changes that prioritize quality over quantity in healthcare settings, enabling family physicians to deliver more personalized and effective preventive services.

  4. Multi-sector Collaboration: Promote partnerships between healthcare providers and other community sectors, thus addressing social determinants of health and creating a more integrated approach to care.

  5. Continued Professional Development: Provide ongoing training for family physicians to enhance their skills and build confidence in delivering preventive care effectively.

Conclusion

The qualitative study published in BMC Primary Care highlights the multifaceted barriers to the utilization of preventive health services for NCDs, emphasizing the need for heightened awareness and improved communication between patients and healthcare providers. Addressing these challenges through education, systemic reforms, and enhanced collaboration can significantly improve the landscape of preventive care, ultimately leading to better health outcomes in communities. By recognizing and addressing the unique experiences and perceptions of both patients and physicians, we pave the way for a healthier future.

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