With summer in full swing, Sunwing Vacations has exciting news for travelers. As of today, all customers will be flying aboard WestJet-operated flights, marking a significant transformation in the customer journey. This transition is aligned with WestJet’s policies and offerings, allowing Sunwing customers to enjoy vacation packages to 13 popular sun destinations.
### Enhanced Customer Experience
The integration of Sunwing’s operations with WestJet aims to provide a unified experience for travelers. Customers can expect new check-in procedures, including the option to check in at WestJet airport counters or online via the WestJet website or app. Online and app check-in will be available 24 hours before departure, giving travelers greater flexibility and ease as they prepare for their trips.
For those who have booked their vacations, important reservation codes will be accessible through Sunwing’s “Manage My Booking” feature five days prior to departure. This transition marks not only an operational shift but a commitment to enhancing the overall customer experience.
### Benefits of the New Policy
Customers will benefit from several practical changes. Each traveler is entitled to one free personal item and one free carry-on item, making packing and mobility simpler. For those booking their vacations well in advance, Sunwing is introducing an Early Booking Baggage Incentive, which allows the first checked bag to be free for packages booked at least two months before departure, subject to certain booking and travel windows. For last-minute travelers, checked bags can be purchased from as low as $35.
When it comes to seating arrangements, customers can choose from Standard Economy or Exit Row seating starting at just $15, with limited options for Extended Comfort seating available for selected routes. Additionally, ancillary services such as baggage handling, seat selections, and excursions can all be managed via the Sunwing Sales Centre or through “Manage My Booking” right up to 24 hours before a flight departs.
### Acknowledging the Journey Together
Andrew Dawson, President of Sunwing Vacations Group, expressed his enthusiasm for this milestone, stating, “Today marks a significant milestone as all Sunwing Vacation package customers will now travel on WestJet flights. This transition will deliver a unified experience at the airport and in the sky, enhancing connectivity and providing more vacation options for our customers year-round.”
Dawson also took a moment to thank the team at Sunwing Airlines for their years of dedicated service. For over 19 years, the airline has been Sunwing’s primary partner, helping to make vacation dreams a reality for countless Canadians. This acknowledgment underscores not just a transition in operations but a celebration of relationships built over nearly two decades.
### Exciting Destinations Await
This summer, vacationers can look forward to an array of popular destinations including St. Maarten, Freeport, and Panama, along with perennial favorites like Cancun, Puerto Vallarta, Punta Cana, and Montego Bay. These sun-soaked locales promise relaxation and adventure for travelers looking to escape the daily grind and soak in the vibrant culture and beauty of the Caribbean.
### Booking Made Easy
For those eager to embark on their next adventure, Sunwing’s website offers easy access to booking information and essential travel details. Vacation packages can be booked directly through sunwing.ca or by connecting with local travel advisors, streamlining the planning process for every traveler.
### About Sunwing Vacations
Sunwing Vacations is Canada’s leading vacation provider, known for offering the most extensive selection of packages to sun destinations across the Caribbean, Mexico, and Central America. The scale of their operations allows for exclusive deals at top-rated resorts, ensuring that customers receive outstanding value for their holiday experience.
Once travelers arrive at their destination, they are supported by NexusTours, Sunwing’s trusted partner who assists guests upon arrival and throughout their stay. This seamless service is an integral part of the Sunwing experience, ensuring peace of mind from start to finish.
### Conclusion
As we enter the heart of summer, Sunwing Vacations is poised to redefine travel for its customers. With the integration into WestJet’s operations, travelers can expect an elevated experience, making vacations smoother and more enjoyable than ever. Whether you’re planning a week of relaxation on a sun-drenched beach or an adventure exploring new cultures, Sunwing is prepared to help you make the most of your summer getaway.
In the age of travel, the connection between airline operations and customer satisfaction is more apparent than ever. Sunwing’s recent announcements emphasize their commitment not just to operational excellence but to enhancing the vacation experience for all travelers. This summer promises to be one of ease, enjoyment, and unforgettable memories.
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