In a significant move for PSAG Technologies, Mr. Anil Hingorani has been appointed as General Manager – Business Operations for the company’s Middle East operations, specifically based in Dubai. Announced on September 10, 2025, this strategic appointment comes at a time when the company is looking to enhance its operational capabilities and expand its footprint in the Middle East and surrounding markets.
Overview of Anil Hingorani’s Background
Anil brings over two decades of rich experience to this role, having worked extensively in Customer Experience (CX) digital transformation across various global markets. His impressive career encompasses key functions such as solution consulting, presales, service delivery, and sales. This breadth of experience not only showcases his versatile skill set but also his commitment to driving scalable growth and fostering customer-focused innovation.
His professional journey spans multiple regions, including EMEA, APAC, and the U.S., equipping him with domain expertise across critical sectors such as Banking, Financial Services and Insurance (BFSI), Retail, and the Public Sector. Anil’s qualifications include certifications in TOGAF, PRINCE2, and ITIL, alongside having completed the General Management Program at the prestigious Indian Institute of Management, Ahmedabad (IIM-A). His collaborative work with tech giants like Tableau and SAS further emphasizes his capability to shape modern, sector-specific CX solutions.
Vision for PSAG Technologies
Upon assuming his new role, Anil expressed enthusiasm about the prospects that lie ahead. He emphasized a strong focus on elevating operational capabilities, driving client success, and supporting teams in delivering impactful digital transformation. Anil views his appointment as an opportunity to leverage PSAG Technologies’ strengths to meet the evolving needs of clients in the region.
"I’m excited to take on this role at a time when PSAG Technologies is expanding rapidly in the Middle East and globally. My focus will be on enhancing our operational capabilities, driving client success, and supporting our teams as we deliver meaningful digital transformation for customers across the region," Anil stated.
Significance of the Appointment
The timing of Mr. Hingorani’s appointment aligns with PSAG Technologies’ broader growth strategy aimed at reinforcing its position within the professional services and technology consulting landscape. His leadership is anticipated to be instrumental in delivering high-quality solutions that drive operational efficiency and strengthen client relationships—as reiterated by Sachin Nagi, Founder and CEO of PSAG Technologies.
Sachin noted, "We are pleased to welcome Anil to PSAG Technologies. His deep industry knowledge and proven operational leadership make him the right fit to lead our business operations in the EMEA region. As we continue expanding across the Middle East, Anil will play a key role in strengthening our delivery model and client relationships."
PSAG Technologies in Focus
Founded on the principles of innovation and excellence, PSAG Technologies specializes in offering scalable, future-ready solutions. The company boasts extensive expertise across various technology platforms including Salesforce, ServiceNow, Zoho, SAP, and more. With its robust portfolio that includes mobile and web applications, Blockchain, AI/ML solutions, and full-stack development, PSAG Technologies positions itself as a pivotal player in the digital transformation journey for numerous organizations.
Strategic Goals and Future Prospects
Anil’s leadership comes at a crucial juncture when organizations worldwide are seeking innovative ways to enhance customer experiences and streamline operations. PSAG Technologies aims to leverage its AI-driven approach to automation and personalization, ensuring clients remain at the forefront of rapid technological advancements.
Key goals for Anil and PSAG Technologies in the coming months include:
Enhancing Operational Efficiency: Improving processes to deliver services effectively and, consequently, achieving quicker turnaround times for clients.
Customer Experience Transformation: Focusing on understanding and anticipating client needs, offering solutions that not only meet but exceed expectations.
Strengthening Market Presence: Expanding the company’s visibility and operations within the Middle East as well as neighboring regions through strategic partnerships and customer engagement initiatives.
Team Empowerment: Supporting and empowering teams to maximize potential and foster an environment of innovation and collaboration.
- Adapting to Technological Changes: Keeping pace with market shifts and client requirements through ongoing research and development efforts.
Conclusion
PSAG Technologies’ decision to appoint Anil Hingorani as General Manager – Business Operations signals a proactive approach to harnessing expertise and leadership during a pivotal growth phase. With a seasoned professional at the helm, the company is well-positioned to refine its strategies, enhance service delivery, and significantly impact the digital landscape in the Middle East.
By focusing on operational excellence, customer experience transformation, and driving growth in alignment with technological advancements, PSAG Technologies under Anil’s leadership stands to make a formidable mark in the consulting and technology sectors. Amidst the rapidly evolving business environment, PSAG is set to maintain its competitive edge and deliver substantial value to its clients, ensuring they can navigate their digital transformation journeys successfully.
