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How Can We Put “Health” and “Care” Back in Healthcare?

How Can We Put “Health” and “Care” Back in Healthcare?

America’s healthcare system is facing severe challenges, fundamentally affecting how we perceive "health" and "care" in healthcare. Despite the staggering expenditure on healthcare—more than any other developed nation—our system is faltering in essential areas, including life expectancy, trust in medical professionals, and the well-being of caregivers. It’s no longer a question of whether we can afford to reform healthcare; it’s about whether we can afford not to.

The Trust Crisis

Trust serves as the cornerstone of effective healthcare. Alarmingly, the level of trust between patients and physicians has witnessed a significant decline. Recent findings show that the percentage of adults trusting their doctors dropped from 93% to 85% between 2023 and 2025. Trust in the healthcare system is also deteriorating, especially among younger generations. While 74% of baby boomers express confidence in the healthcare system, only 44% of Generation Z share this sentiment. This generational divide raises alarming red flags concerning the future of patient-provider relationships.

America’s Health Outcomes

Compounded with the decline in trust is the unsettling trend in health outcomes in the U.S. Life expectancy, which once steadily increased, began to fall recently. After reaching an average of 79 years in 2019, it dropped to 76 years by 2021—the most significant decrease since the 1920s. The U.S. ranks four years below the life expectancy average of comparable countries, a gap projected to widen in the coming decades. These troubling statistics starkly illustrate deep systemic failures, revealing higher mortality and chronic disease rates compared to peer nations. Particularly concerning is the increase in pediatric mortality, a trend not seen in over half a century.

The Corporatization Crisis

At the heart of these issues is the corporatization of American medicine. The number of physicians operating in private practice has dwindled from 72% in 1988 to just 47% in 2022. This shift signifies more than just a market trend; it reflects a transformation of medicine from a healing vocation into a corporate enterprise. A survey of emergency medicine physicians revealed that 70% believe corporatization has adversely affected both job satisfaction and quality of patient care.

Private equity firms and other corporate entities have rapidly increased their presence in healthcare, imposing productivity requirements that prioritize profits over genuine patient care. This changing landscape has led to increased burnout among healthcare providers, and a disillusioned workforce finds it challenging to deliver the compassionate care that patients deserve.

The Burnout Epidemic

Burnout among physicians has reached alarming levels, with approximately one in three doctors experiencing emotional exhaustion and diminished job satisfaction. The pressure to increase productivity adversely impacts the core values that drew many to the medical profession. For instance, many hospital systems require physicians to meet an unrealistic target of seeing eight patients every 30 minutes, hindering the development of meaningful patient relationships.

This burnout does not only affect providers; it has a cascading effect on patient care. Increased stress among doctors can lead to medical errors and adverse health outcomes—ultimately compromising the quality of care that patients receive. With providers preoccupied and rushed, the human connection crucial for effective healthcare suffers, resulting in poorer health outcomes for patients.

Reclaiming the Heart of Healthcare

To address the current healthcare crisis, a shift towards supporting physicians who wish to return to private practice could be vital. By allowing doctors more control over their practices, we enable them to invest the time necessary to build relationships with their patients.

Moreover, physicians need to have a say in the decision-making processes that govern their roles, guiding patient care strategies, and operational policies. Creating workplace environments that prioritize both financial viability and compassionate, patient-centered care is essential. This approach requires a fundamental change in how healthcare systems define success—shifting the focus from profits to patient outcomes.

A Call for Reform

To truly put "health" and "care" back in healthcare, we must confront the reality that the existing system is in dire need of reform. The corporatization trend has led to a vicious cycle: diminishing physician autonomy breeds burnout, which in turn leads to reduced compassion and effectiveness in patient care. The resulting erosion of trust only perpetuates the cycle, demoralizing healthcare providers further.

Breaking this cycle is not just about legislative change; it requires a commitment to rebuilding the human relationships at the core of healthcare. This can involve reinforcing laws that limit corporate influence over medical practice, addressing the widespread burnout epidemic, and encouraging healthcare providers and patients to forge connections. Additionally, healthcare finances should emphasize quality and continuity of care over volume.

As our nation grapples with declining life expectancy and a significant diminishing trust in healthcare, we find ourselves at a crossroads. We can continue down the path of impersonal and ineffective healthcare fueled by profit motives, or we can work to rejuvenate a system that respects both the science and the art of healing.

The choice is in our hands. The health of our nation depends not only on our actions today but on our willingness to restore care into healthcare. Behind every statistic lies a human being deserving of dignity, respect, and healing. To reform healthcare is not merely a policy concern; it is a moral imperative, shaping the society we aspire to become.

By recognizing that healthcare is fundamentally about the human relationships between patients and providers, we can begin the long overdue journey toward a system that honors both those who deliver care and those who receive it.

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