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‘Co-responders’ Bring Mental Health Expertise to 911 Calls

‘Co-responders’ Bring Mental Health Expertise to 911 Calls


The concept of co-responders—trained mental health professionals working alongside law enforcement during emergency calls—has gained traction in various communities, including Grant County, Washington. This approach aims to provide immediate mental health support to individuals experiencing crises, thereby bridging the gap between emergency services and mental health care.

### The Co-Responder Model

The co-responder model is built on the premise that not all 911 calls are strictly law enforcement matters; many involve individuals experiencing a mental health crisis. In a partnership between Grant County’s behavioral health organization, Renew, and local law enforcement agencies, trained co-responders accompany police officers during emergency calls. These professionals bring expertise in mental health, allowing for a nuanced approach to situations that may otherwise escalate due to a lack of appropriate support.

According to Traci Hunt, an initial services manager at Renew, this program ensures that individuals in crisis receive timely behavioral health assistance. Co-responders provide immediate support, helping to de-escalate potentially volatile situations and guiding individuals towards therapeutic resources afterward.

### Community Impact and Benefits

The program has received positive feedback from both law enforcement and the community. For example, Kyle Foreman, a public information officer for the Grant County Sheriff’s Office (GCSO), highlighted how co-responders like Lanny Abundiz are invaluable in rural settings. Abundiz’s role is not limited to immediate crisis intervention; she provides compassion, helps individuals navigate complex systems, and fosters trust, ensuring that individuals feel safe discussing their experiences.

The reports indicate that co-responders can substantially lower tensions during crises. Ricardo Gamez, who joined the Moses Lake Police Department (MLPD) in 2022, has effectively utilized de-escalation techniques to address various situations. The co-responders’ involvement not only addresses immediate issues but also identifies underlying mental health conditions that may require long-term attention.

### Integrating Mental Health with Law Enforcement

One notable advantage of the co-responder model is its ability to foster better communication between mental health professionals and law enforcement. By participating in emergency calls, co-responders gain insights into law enforcement protocols, while officers learn to appreciate the mental health aspect of incidents.

Jeff Sursely, a public information officer for the MLPD, praised the model for facilitating frank discussions among team members. This collaboration ultimately leads to more informed responses to crises, whose complexities might not be immediately recognizable without specialized training. Co-responders bring a valuable behavioral health lens to a situation, ensuring a comprehensive response that addresses immediate safety and long-term care.

### Growing Demand for Mental Health Services

The increasing demand for mental health services is evident in the rising acuity of referrals for help, as noted by Hunt from Renew. More community members are recognizing the availability of support, but they also confront escalating struggles related to mental health and substance use. The growing visibility of co-responders has undeniably contributed to higher referral rates, leading to a more supportive and accessible care environment.

As Hunt shared, the need for mental health support is not just in the numbers—it’s in the growing complexities of individual crises. The ability of co-responders to connect people with suitable resources after an incident creates a more sustainable approach to mental health care in the community.

### The Future of Co-Responder Programs

As the co-responder model continues to evolve, its implications for mental health and public safety will likely expand. The collaboration between mental health professionals and law enforcement can serve as a template for other communities grappling with similar issues.

Furthermore, the model signifies a shift in addressing mental health as an integral part of public safety strategies. By prioritizing behavioral health care within emergency responses, communities can not only enhance safety but create a more compassionate society that acknowledges the complexities of mental health issues.

### Conclusion

The concept of co-responders offers a promising solution for addressing the intricate relationship between mental health crises and law enforcement responses. By integrating mental health professionals into emergency situations, communities can prevent escalations, provide crucial support, and foster long-term healing. In doing so, they pave the way for a more holistic approach to crisis management—one that prioritizes empathy, understanding, and collaboration between widely differing fields. As this model gains traction, it holds the potential to transform emergency responses on a national scale, making mental health care more accessible and responsive to those who need it most.

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